Last Updated: August 17, 2025

At Vietnam Sourcing Hub (VSHub), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website vshub.org, contact us, or use our sourcing services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company details, and any information you provide when submitting forms.
  • Usage Data: IP address, browser type, pages visited, and time spent on our site.
  • Cookies & Tracking Technologies: Used to improve site functionality, user experience, and marketing performance.
2. How We Use Your Information

We use the information collected to:

  • Provide and improve our sourcing services.
  • Respond to inquiries, requests, or bookings.
  • Send updates, newsletters, and promotional content (if opted in).
  • Analyze website performance and user engagement.
  • Comply with legal obligations.
3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Trusted partners who support our operations (e.g., hosting, email delivery).
  • Business Partners: Suppliers or logistics providers, but only when necessary to fulfill your sourcing requests.
  • Legal Requirements: If required by law, regulation, or government request.
4. Cookies & Tracking

Our site uses cookies to:

  • Enhance website performance and usability.
  • Track analytics and improve marketing efforts.
  • Allow social media and embedded content features.

You can adjust your browser settings to refuse cookies, though some features may not work properly.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Data Protection & Security

We implement technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or other applicable laws, including:

  • Accessing the personal data we hold about you.
  • Requesting corrections or updates.
  • Requesting deletion of your data.
  • Opting out of marketing communications.
  • Withdrawing consent at any time.

To exercise these rights, contact us at support@vshub.org.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 support@vshub.org
📞 +84 96 474 2020
📍 VSHub Office: Phuoc Long Ward, Ho Chi Minh City, Vietnam